Returns & Exchanges

Due to the perishable nature of our artisanal breads and pastries, DACOMECCA generally cannot accept returns once products have left our bakery. However, we are committed to your satisfaction and will provide replacements or refunds for items that are damaged or incorrect upon delivery.

Return Process

• 1.
  Inspect Your Order

  Please check your baked goods immediately upon pickup or delivery to ensure everything meets our high quality standards.

• 2.
  Contact Support

  If you receive a damaged or incorrect item, email our support team within 24 hours with your order number and clear photos of the product.

• 3.
  Await Verification

  Our bakery team will review your request and confirm if it is eligible for a refund or a fresh replacement based on our quality guarantee.

• 4.
  Resolution

  Approved refunds will be processed to your original payment method within 5-7 business days, or a replacement will be prepared for immediate pickup.